In order to delve deeper into the technological phase of this topic, let us first understand what VoIP is. VoIP stands for Voice over Internet Protocol. In this technology, the vibrations of voice compress into digital signals, which translate into packets of Internet Protocol. Thus, this technology is also given the name of internet telephony. The IP packets can convert into signals that transmit through regular telephones.
Why VoIP?
The main advantage of VoIP is that using this technology, different computer users, along with business owners, can make official business-related phone calls through their desktop computers. Enabling integration between communication and commerce, internet telephony, or sometimes called cloud telephony has paved the way for a more flexible mode of operations in all cases when it comes to business. Software programs are in close integration with telephones. Traveling regularly is the natural lifestyle of corporate employees. With an increase in mobility, business should also be mobile. Otherwise, things have a chance to get doomed due to a lack of synchronization. Moreover, this entire setup is much cheaper than bulky systems where voice calls come into play over a long distance. Ease in operation is of great demand when it comes to business. The more a system is easy to use, the more popularity it gains.
The evolution of voice communication in India
To get into the core of VoIP, it is important to know what existed before it came. Public Switched Telephone Network (PSTN) has been serving India as the soul technology when it comes to voice communication. But how did it get replaced? It has to be kept in mind that VoIP has not completely replaced PSTN. But VoIP undoubtedly acts as a partial and efficient substitute for PSTN in a large chunk of the nation. But slowly, there has been a gradual surge in the increase of internet penetration as well as broadband speed. As a result of the gradual increase in the graph of internet interference in communication, voice communication has also become efficiently possible over the internet.
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